Privacy Policy

Last Updated: October 30, 2025

1. Introduction

Welcome to Pioneer Innovation (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit pioneerinnovation.com
(the “Site”) and make purchases through our online store.

By using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide and improve our services, process your orders, and personalize your experience.

a. Information You Provide Directly

Account information: name, email address, shipping and billing addresses, phone number, and account credentials.

Payment information: processed securely via Stripe; we do not store full credit card details.

Order information: products purchased, purchase history, and preferences.

Communication information: messages, reviews, or customer service inquiries.

b. Information Collected Automatically

When you use our Site, we may automatically collect:

IP address, browser type, device information, and operating system.

Usage data (e.g., pages viewed, time on site, referring URLs).

Cookies and similar technologies (for analytics, cart functionality, and personalization).

c. Information from Third Parties

We may receive information from:

Google Analytics (website usage and visitor behavior data).

WooCommerce (order and cart management).

Stripe (payment verification and transaction details).

3. How We Use Your Information

We use collected information to:

Process and fulfill orders.

Manage your account and communicate with you.

Improve our website, products, and customer experience.

Detect and prevent fraudulent transactions.

Comply with legal obligations.

Send marketing communications (only if you have opted in).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep your shopping cart active.

Analyze website traffic and usage patterns.

Personalize your experience.

You can disable cookies through your browser settings, but some features of the Site may not function properly.

5. How We Share Your Information

We do not sell your personal information. We may share it only with:

Service providers: including WooCommerce, Stripe, and Google Analytics, to operate the Site and process payments.

Legal authorities: when required by law or to protect our rights.

Business transfers: in the event of a merger, sale, or acquisition.

6. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

If you are located in the U.S., you may:

Access, correct, or delete your personal information by contacting us.

Opt out of marketing communications at any time by following the unsubscribe link in our emails.

9. Children’s Privacy

Our Site is not directed toward individuals under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent changes. Continued use of our Site after changes means you accept the updated terms.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Pioneer Innovation
[email protected]

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